Privacy Policy

Effective Date: January 15, 2025
At DevNetix Cloud, we believe your privacy matters. This policy explains how we handle your information when you work with us on mobile app UX/UI design projects.

Information We Collect

When you contact us about a project, we collect basic information to understand your needs. This includes your name, email address, company details, and project requirements. We also gather technical information about your current systems to provide better design solutions.
  • Contact information (name, email, phone number)
  • Company information and business requirements
  • Project specifications and design preferences
  • Website usage data through analytics tools
  • Communication records from emails and meetings

How We Use Your Information

Your information helps us create mobile app designs that actually work for your business. We use it to understand your project requirements, communicate about progress, and deliver the final designs you need.
Primary Uses Include:
  • Developing custom UX/UI designs for your mobile applications
  • Communicating project updates and gathering feedback
  • Providing technical support during the design process
  • Improving our design services based on project outcomes
  • Sending relevant design resources and industry updates

Information Sharing and Disclosure

We don't sell your information to anyone. Period. We might share limited information with trusted service providers who help us deliver your project, but only when necessary and under strict confidentiality agreements.
Your project details and business information remain confidential throughout our working relationship and beyond.
We May Share Information When:
  • Required by Thai law or legal proceedings
  • Working with approved subcontractors on your project
  • Using cloud services for design file storage and collaboration
  • Obtaining feedback from design specialists (with your consent)

Data Storage and Security

We store your information on secure servers located in Thailand and internationally recognized cloud platforms. All data transmission is encrypted, and we regularly update our security measures to protect against unauthorized access.
Data Type Storage Location Retention Period
Project Files Encrypted cloud storage 3 years after project completion
Communication Records Secure email servers 2 years after final delivery
Contact Information Protected customer database Until you request deletion
Website Analytics Third-party analytics platforms 13 months (automatic deletion)

Your Rights and Choices

You have several rights regarding your personal information. In Thailand, the Personal Data Protection Act gives you specific rights, and we respect all of them. You can request access to your information, ask us to correct mistakes, or request deletion when appropriate.
Your Rights Include:
  • Access to your personal information we store
  • Correction of inaccurate or incomplete data
  • Deletion of your information (with some legal exceptions)
  • Restriction of processing in certain circumstances
  • Data portability for information you provided to us
  • Withdrawal of consent for marketing communications
To exercise these rights, simply contact us using the information below. We typically respond within 30 days and never charge fees for reasonable requests.

Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. These are standard web technologies that most websites use. You can disable cookies in your browser settings, though some site features might not work as smoothly.
Types of Cookies We Use:
  • Essential cookies for basic website functionality
  • Analytics cookies to understand site usage patterns
  • Preference cookies to remember your settings
  • No advertising or tracking cookies for marketing purposes

International Data Transfers

Sometimes we work with design tools and cloud services based outside Thailand. When this happens, we ensure these providers meet international data protection standards. Your information is always protected by appropriate safeguards during any international transfers.
All international transfers comply with Thai data protection laws and include proper legal safeguards for your information.

Updates to This Policy

We occasionally update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a notice on our website. The effective date at the top shows when the current version became active.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy updates indicates your acceptance of the changes.

Questions About This Policy?

We're here to help clarify anything about how we handle your information.
Contact us at: contact@devnetixcloud.com
Call us: +66 55 244 633
Visit us: 119 Sri Samut Rd, Tambon Pak Nam
Mueang Samut Prakan District, Samut Prakan 10270, Thailand